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Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.

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Bibliographic Details
Title: Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.
Authors: Talavera, Ma. Gloria V.1 mvtalavera@up.edu.ph
Source: Philippine Management Review. 2020, Vol. 27, p37-56. 20p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.
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  Data: <searchLink fieldCode="JN" term="%22Philippine+Management+Review%22">Philippine Management Review</searchLink>. 2020, Vol. 27, p37-56. 20p.
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      – Code: eng
        Text: English
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        PageCount: 20
        StartPage: 37
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      – TitleFull: Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.
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            NameFull: Talavera, Ma. Gloria V.
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              Text: 2020
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              Y: 2020
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              Value: 27
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            – TitleFull: Philippine Management Review
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