Coping with earthquakes and COVID-19: A perspective of customer relationship management.
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| Title: | Coping with earthquakes and COVID-19: A perspective of customer relationship management. |
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| Alternate Title: | Afrontando terremotos y COVID-19: una perspectiva de gestión de la relación con el cliente. Lidando com terremotos e COVID-19: uma perspectiva da gestão do relacionamento com o cliente. |
| Authors: | Orengo-Serra, Karen L.1 karenl.orengo@upr.edu, Sánchez-Jauregui, María2 maria.sanchezjauregu@upr.edu |
| Source: | Estudios Gerenciales. abr-jun2021, Vol. 37 Issue 159, p318-331. 14p. |
| Database: | Business Source Ultimate |
| ISSN: | 01235923 |
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| DOI: | 10.18046/j.estger.2021.159.4435 |
