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Coping with earthquakes and COVID-19: A perspective of customer relationship management.

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Title: Coping with earthquakes and COVID-19: A perspective of customer relationship management.
Alternate Title: Afrontando terremotos y COVID-19: una perspectiva de gestión de la relación con el cliente.
Lidando com terremotos e COVID-19: uma perspectiva da gestão do relacionamento com o cliente.
Authors: Orengo-Serra, Karen L.1 karenl.orengo@upr.edu, Sánchez-Jauregui, María2 maria.sanchezjauregu@upr.edu
Source: Estudios Gerenciales. abr-jun2021, Vol. 37 Issue 159, p318-331. 14p.
Database: Business Source Ultimate
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An: 151148297
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PubType: Academic Journal
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RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.18046/j.estger.2021.159.4435
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      – Code: eng
        Text: English
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        PageCount: 14
        StartPage: 318
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      – TitleFull: Coping with earthquakes and COVID-19: A perspective of customer relationship management.
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            NameFull: Orengo-Serra, Karen L.
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            NameFull: Sánchez-Jauregui, María
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              Text: abr-jun2021
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              Y: 2021
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              Value: 37
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              Value: 159
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            – TitleFull: Estudios Gerenciales
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