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Effects of service quality and customer satisfaction on loyalty of bank customers.

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Bibliographic Details
Title: Effects of service quality and customer satisfaction on loyalty of bank customers.
Authors: Supriyanto, Achmad1 (AUTHOR) a.supriyanto.fip@um.ac.id, Wiyono, Bambang Budi2 (AUTHOR), Burhanuddin, Burhanuddin2 (AUTHOR)
Source: Cogent Business & Management. Jan 2021, Vol. 8 Issue 1, p1-17. 17p.
Database: Business Source Ultimate
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Description
ISSN:23311975
DOI:10.1080/23311975.2021.1937847