The Influence of Hybrid Control Systems on Employee's Perceived Service Climate: The Three-way Interactions of Capability Control and Customer Stewardship Control.
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| Title: | The Influence of Hybrid Control Systems on Employee's Perceived Service Climate: The Three-way Interactions of Capability Control and Customer Stewardship Control. |
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| Authors: | Ye Weiling1, Shi Xin2, Zhang Xiaoyu1, Wang Haoding1 |
| Source: | Nankai Business Review. 2022, Vol. 25 Issue 4, p178-198. 13p. |
| Database: | Business Source Ultimate |
| ISSN: | 10083448 |
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