The Influence of Hybrid Control Systems on Employee's Perceived Service Climate: The Three-way Interactions of Capability Control and Customer Stewardship Control.

Saved in:
Bibliographic Details
Title: The Influence of Hybrid Control Systems on Employee's Perceived Service Climate: The Three-way Interactions of Capability Control and Customer Stewardship Control.
Authors: Ye Weiling1, Shi Xin2, Zhang Xiaoyu1, Wang Haoding1
Source: Nankai Business Review. 2022, Vol. 25 Issue 4, p178-198. 13p.
Database: Business Source Ultimate
Description
ISSN:10083448