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Consumer Experience of Mistreatment and Fraud in Financial Services: Implications from an Integrative Consumer Vulnerability Framework.

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Bibliographic Details
Title: Consumer Experience of Mistreatment and Fraud in Financial Services: Implications from an Integrative Consumer Vulnerability Framework.
Authors: Lim, H.1 (AUTHOR) hlim@ksu.edu, Letkiewicz, J. C.2 (AUTHOR)
Source: Journal of Consumer Policy. Jun2023, Vol. 46 Issue 2, p109-135. 27p. 11 Charts.
Database: Business Source Ultimate
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ISSN:01687034
DOI:10.1007/s10603-023-09535-w