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Putting Data Privacy Regulation into Action: The Differential Capabilities of Service Frontline Interfaces.

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Bibliographic Details
Title: Putting Data Privacy Regulation into Action: The Differential Capabilities of Service Frontline Interfaces.
Authors: Steinhoff, Lena1 (AUTHOR), Martin, Kelly D.2 (AUTHOR) kelly.martin@colostate.edu
Source: Journal of Service Research. Aug2023, Vol. 26 Issue 3, p330-350. 21p.
Database: Business Source Ultimate
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ISSN:10946705
DOI:10.1177/10946705221141925