Helping the organization but harming customers: a social identity perspective of unethical pro-organizational behavior.

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Bibliographic Details
Title: Helping the organization but harming customers: a social identity perspective of unethical pro-organizational behavior.
Authors: Yan, Hongmin1 (AUTHOR) h.yan@griffith.edu.au, Solnet, David2 (AUTHOR) d.solnet@uq.edu.au, Okimoto, Tyler G.2 (AUTHOR) t.okimoto@business.uq.edu.au
Source: Journal of Services Marketing. 2023, Vol. 37 Issue 7, p927-943. 17p.
Database: Business Source Ultimate
Description
ISSN:08876045
DOI:10.1108/JSM-01-2023-0004