Helping the organization but harming customers: a social identity perspective of unethical pro-organizational behavior.
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| Title: | Helping the organization but harming customers: a social identity perspective of unethical pro-organizational behavior. |
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| Authors: | Yan, Hongmin1 (AUTHOR) h.yan@griffith.edu.au, Solnet, David2 (AUTHOR) d.solnet@uq.edu.au, Okimoto, Tyler G.2 (AUTHOR) t.okimoto@business.uq.edu.au |
| Source: | Journal of Services Marketing. 2023, Vol. 37 Issue 7, p927-943. 17p. |
| Database: | Business Source Ultimate |
| ISSN: | 08876045 |
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| DOI: | 10.1108/JSM-01-2023-0004 |