Research on service frontline employees: a science – practice perspective.
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| Title: | Research on service frontline employees: a science – practice perspective. |
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| Authors: | Solnet, David1 (AUTHOR) david.solnet@uq.edu.au, Golubovskaya, Maria2 (AUTHOR) m.golubovskaya@griffith.edu.au |
| Source: | Journal of Service Management. 2023, Vol. 34 Issue 5, p1021-1037. 17p. |
| Database: | Business Source Ultimate |
| ISSN: | 17575818 |
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| DOI: | 10.1108/JOSM-07-2023-0321 |
