Research on service frontline employees: a science – practice perspective.

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Title: Research on service frontline employees: a science – practice perspective.
Authors: Solnet, David1 (AUTHOR) david.solnet@uq.edu.au, Golubovskaya, Maria2 (AUTHOR) m.golubovskaya@griffith.edu.au
Source: Journal of Service Management. 2023, Vol. 34 Issue 5, p1021-1037. 17p.
Database: Business Source Ultimate
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Header DbId: bsu
DbLabel: Business Source Ultimate
An: 173930323
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
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  Data: Research on service frontline employees: a science – practice perspective.
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  Data: <searchLink fieldCode="AR" term="%22Solnet%2C+David%22">Solnet, David</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> david.solnet@uq.edu.au</i><br /><searchLink fieldCode="AR" term="%22Golubovskaya%2C+Maria%22">Golubovskaya, Maria</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> m.golubovskaya@griffith.edu.au</i>
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Service+Management%22">Journal of Service Management</searchLink>. 2023, Vol. 34 Issue 5, p1021-1037. 17p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=173930323
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1108/JOSM-07-2023-0321
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      – Code: eng
        Text: English
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      Pagination:
        PageCount: 17
        StartPage: 1021
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      – TitleFull: Research on service frontline employees: a science – practice perspective.
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      – PersonEntity:
          Name:
            NameFull: Solnet, David
      – PersonEntity:
          Name:
            NameFull: Golubovskaya, Maria
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            – D: 01
              M: 09
              Text: 2023
              Type: published
              Y: 2023
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              Value: 34
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              Value: 5
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            – TitleFull: Journal of Service Management
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