View in EDS HTML Full Text PDF Full Text

A Framework to Improve the Digital Customer Experience in Complex Services.

Saved in:
Bibliographic Details
Title: A Framework to Improve the Digital Customer Experience in Complex Services.
Authors: Kandil, Omnia1 (AUTHOR) omnia.kandil@uliege.be, Dessart, Laurence1 (AUTHOR), Standaert, Willem1,2 (AUTHOR), Bosma, Maarten3 (AUTHOR)
Source: Services Marketing Quarterly. Jan-Mar2024, Vol. 45 Issue 1, p25-54. 30p.
Database: Business Source Ultimate
Full text is not displayed to guests.
Description
ISSN:15332969
DOI:10.1080/15332969.2023.2294235