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Explicating the microfoundations of operational excellence in services: A capabilities perspective.

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Bibliographic Details
Title: Explicating the microfoundations of operational excellence in services: A capabilities perspective.
Authors: Sunder M, Vijaya1 (AUTHOR) vijaya_sunderm@isb.edu, Linderman, Kevin2 (AUTHOR)
Source: Journal of Operations Management. Oct2024, Vol. 70 Issue 7, p1048-1075. 28p.
Database: Business Source Ultimate
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Description
ISSN:02726963
DOI:10.1002/joom.1325