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Explicating the microfoundations of operational excellence in services: A capabilities perspective.

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Title: Explicating the microfoundations of operational excellence in services: A capabilities perspective.
Authors: Sunder M, Vijaya1 (AUTHOR) vijaya_sunderm@isb.edu, Linderman, Kevin2 (AUTHOR)
Source: Journal of Operations Management. Oct2024, Vol. 70 Issue 7, p1048-1075. 28p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Explicating the microfoundations of operational excellence in services: A capabilities perspective.
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Operations+Management%22">Journal of Operations Management</searchLink>. Oct2024, Vol. 70 Issue 7, p1048-1075. 28p.
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        Value: 10.1002/joom.1325
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        Text: English
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        PageCount: 28
        StartPage: 1048
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              Text: Oct2024
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