Enhancing Helpdesk Efficiency through Management Information System - A Resource Allocation Study in Technology Firms.
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| Title: | Enhancing Helpdesk Efficiency through Management Information System - A Resource Allocation Study in Technology Firms. |
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| Authors: | Osman, Bashir Mohamed1 Bashirosman14@simad.edu.so, Sheikh Muse, Abdillahi Mohamoud2 asheikmusa@ciu.edu.tr |
| Source: | Quality Innovation Prosperity / Kvalita Inovácia Prosperita. 2024, Vol. 28 Issue 3, p63-81. 19p. |
| Database: | Business Source Ultimate |
| ISSN: | 13351745 |
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| DOI: | 10.12776/qip.v28i3.2034 |
