Identifying Customer Satisfaction Characteristics with the Kano Model for the Agile Development of Video Games.
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| Title: | Identifying Customer Satisfaction Characteristics with the Kano Model for the Agile Development of Video Games. |
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| Authors: | Barsalou, Matthew1 matthew.a.barsalou@gmail.com, Barsalou, Marie2 m.barsalou@mailbox.org, Klaus, Sven-Gunner3 s.klaus@hs-mannheim.de |
| Source: | Quality Innovation Prosperity / Kvalita Inovácia Prosperita. 2024, Vol. 28 Issue 3, p163-178. 16p. |
| Database: | Business Source Ultimate |
| ISSN: | 13351745 |
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| DOI: | 10.12776/qip.v28i3.2085 |
