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Identifying Customer Satisfaction Characteristics with the Kano Model for the Agile Development of Video Games.

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Title: Identifying Customer Satisfaction Characteristics with the Kano Model for the Agile Development of Video Games.
Authors: Barsalou, Matthew1 matthew.a.barsalou@gmail.com, Barsalou, Marie2 m.barsalou@mailbox.org, Klaus, Sven-Gunner3 s.klaus@hs-mannheim.de
Source: Quality Innovation Prosperity / Kvalita Inovácia Prosperita. 2024, Vol. 28 Issue 3, p163-178. 16p.
Database: Business Source Ultimate
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        Value: 10.12776/qip.v28i3.2085
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        Text: English
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              Text: 2024
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