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Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic.

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Title: Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic.
Authors: Mondschein, Susana1 (AUTHOR) susana.mondschein@uchile.cl, Olivares, Marcelo1 (AUTHOR) molivares@uchile.cl, Ordóñez, Fernando1 (AUTHOR) fordon@uchile.cl, Schwartz, Daniel1 (AUTHOR) daschwar@dii.uchile.cl, Weintraub, Andres1 (AUTHOR) aweintra@dii.uchile.cl, Torres-Ulloa, Ignacio1 (AUTHOR) itorres@dii.uchile.cl, Aguayo, Cristian2 (AUTHOR) cristian.aguayo.quintana@ulb.be, Canessa, Gianpiero3 (AUTHOR) gcanessag@gmail.com
Source: Service Science (INFORMS). Jun2022, Vol. 14 Issue 2, p90-109. 20p.
Database: Business Source Ultimate
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ISSN:21643962
DOI:10.1287/serv.2021.0290