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Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.

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Bibliographic Details
Title: Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.
Authors: Bacile, Todd J. (AUTHOR) tjbacile@loyno.edu, Elmadag, A. Banu (AUTHOR), Okan, Mehmet (AUTHOR), Dineva, Denitsa (AUTHOR), Rynarzewska, Ania Izabela (AUTHOR)
Source: Journal of Interactive Marketing. Feb2025, Vol. 60 Issue 1, p44-64. 21p.
Database: Business Source Ultimate
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ISSN:10949968
DOI:10.1177/10949968241246252