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Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.

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Title: Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.
Authors: Bacile, Todd J. (AUTHOR) tjbacile@loyno.edu, Elmadag, A. Banu (AUTHOR), Okan, Mehmet (AUTHOR), Dineva, Denitsa (AUTHOR), Rynarzewska, Ania Izabela (AUTHOR)
Source: Journal of Interactive Marketing. Feb2025, Vol. 60 Issue 1, p44-64. 21p.
Database: Business Source Ultimate
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  Data: Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Interactive+Marketing%22">Journal of Interactive Marketing</searchLink>. Feb2025, Vol. 60 Issue 1, p44-64. 21p.
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        Value: 10.1177/10949968241246252
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        Text: English
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      – TitleFull: Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery.
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              Text: Feb2025
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              Y: 2025
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