A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters.
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| Title: | A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters. |
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| Authors: | Thornton, LaDonna M1 (AUTHOR) lmt0039@auburn.edu, Jones, Angela L2 (AUTHOR), Ekpo, Akon E3 (AUTHOR), Kent, Pettis4 (AUTHOR), Story, W Keith5 (AUTHOR) |
| Source: | Production & Operations Management. Mar2025, Vol. 34 Issue 3, p401-411. 11p. |
| Database: | Business Source Ultimate |
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| ISSN: | 10591478 |
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| DOI: | 10.1177/10591478241276136 |
