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A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters.

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Title: A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters.
Authors: Thornton, LaDonna M1 (AUTHOR) lmt0039@auburn.edu, Jones, Angela L2 (AUTHOR), Ekpo, Akon E3 (AUTHOR), Kent, Pettis4 (AUTHOR), Story, W Keith5 (AUTHOR)
Source: Production & Operations Management. Mar2025, Vol. 34 Issue 3, p401-411. 11p.
Database: Business Source Ultimate
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  Data: <searchLink fieldCode="JN" term="%22Production+%26+Operations+Management%22">Production & Operations Management</searchLink>. Mar2025, Vol. 34 Issue 3, p401-411. 11p.
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              Text: Mar2025
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