Immersive Service: Characteristics, Challenges, and Pathways to Consumer Agency.
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| Title: | Immersive Service: Characteristics, Challenges, and Pathways to Consumer Agency. |
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| Authors: | Anderson, Laurel (AUTHOR), von Koskull, Catharina1 (AUTHOR) catharina.von.koskull@uwasa.fi, Mende, Martin (AUTHOR), Gummerus, Johanna (AUTHOR) |
| Source: | Journal of Marketing. Sep2025, Vol. 89 Issue 5, p152-174. 23p. |
| Database: | Business Source Ultimate |
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| ISSN: | 00222429 |
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| DOI: | 10.1177/00222429251319312 |