APA (7th ed.) Citation

Xu, L., Wei, Y. "., & Zhu, Y. (2025). Customer Voice on Two-Sided Platforms: The Effect of Surge Pricing on Customer Complaints. Management Science (INFORMS), 71(8), 6729. https://doi.org/10.1287/mnsc.2024.4992

Chicago Style (17th ed.) Citation

Xu, Linli, Yanhao "Max" Wei, and Yi Zhu. "Customer Voice on Two-Sided Platforms: The Effect of Surge Pricing on Customer Complaints." Management Science (INFORMS) 71, no. 8 (2025): 6729. https://doi.org/10.1287/mnsc.2024.4992.

MLA (9th ed.) Citation

Xu, Linli, et al. "Customer Voice on Two-Sided Platforms: The Effect of Surge Pricing on Customer Complaints." Management Science (INFORMS), vol. 71, no. 8, 2025, p. 6729, https://doi.org/10.1287/mnsc.2024.4992.