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Concerted Quantification: How Knowledge Workers Limit Overwork While Maintaining Client Satisfaction.

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Bibliographic Details
Title: Concerted Quantification: How Knowledge Workers Limit Overwork While Maintaining Client Satisfaction.
Authors: Conzon, Vanessa M.1 (AUTHOR) conzon@bc.edu, Mellody, James C.2 (AUTHOR) jamesmellody@princeton.edu
Source: Organization Science (INFORMS). Sep/Oct2025, Vol. 36 Issue 5, p1834-1860. 27p.
Database: Business Source Ultimate
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ISSN:10477039
DOI:10.1287/orsc.2023.17738