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Assessing patient satisfaction in healthcare: Integrating ratings of service attributes and BERT-based analysis of comments.

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Title: Assessing patient satisfaction in healthcare: Integrating ratings of service attributes and BERT-based analysis of comments.
Authors: Lu, Lin1 (AUTHOR), Hu, Qiong2 (AUTHOR) qiong.hu@ucdenver.edu, Walter, Zhiping3 (AUTHOR), Huo, Donglai4 (AUTHOR), Zhang, Hongbo5 (AUTHOR)
Source: International Journal of Engineering Business Management. 11/5/2025, Vol. 17, p1-17. 17p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Assessing patient satisfaction in healthcare: Integrating ratings of service attributes and BERT-based analysis of comments.
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  Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Engineering+Business+Management%22">International Journal of Engineering Business Management</searchLink>. 11/5/2025, Vol. 17, p1-17. 17p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=189325512
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        Value: 10.1177/18479790251384339
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        Text: English
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              Text: 11/5/2025
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              Y: 2025
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