How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect.
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| Title: | How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect. |
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| Authors: | Mignonac, Karim1 (AUTHOR) karim.mignonac@ut-capitole.fr, Boujendar, Sarah1 (AUTHOR), Bergon, Gwenaëlle2 (AUTHOR) |
| Source: | Group & Organization Management. Feb2026, Vol. 51 Issue 1, p5-55. 51p. |
| Database: | Business Source Ultimate |
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| ISSN: | 10596011 |
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| DOI: | 10.1177/10596011231208232 |
