How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect.

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Title: How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect.
Authors: Mignonac, Karim1 (AUTHOR) karim.mignonac@ut-capitole.fr, Boujendar, Sarah1 (AUTHOR), Bergon, Gwenaëlle2 (AUTHOR)
Source: Group & Organization Management. Feb2026, Vol. 51 Issue 1, p5-55. 51p.
Database: Business Source Ultimate
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  Data: How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect.
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        Value: 10.1177/10596011231208232
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        Text: English
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      – TitleFull: How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect.
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            NameFull: Boujendar, Sarah
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              Text: Feb2026
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              Y: 2026
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