Implementing a Process Mining Framework to Improve Customer Experience.

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Bibliographic Details
Title: Implementing a Process Mining Framework to Improve Customer Experience.
Authors: Ramirez, Carolina1, Dioses, Javier1, Jara, Gonzalo1
Source: Journal of Telecommunications & the Digital Economy. Dec2025, Vol. 13 Issue 4, p127-147. 21p.
Database: Business Source Ultimate
Description
ISSN:22031693
DOI:10.18080/jtde.v13n4.1281