APA (7th ed.) Citation

Ramirez, C., Dioses, J., & Jara, G. (2025). Implementing a Process Mining Framework to Improve Customer Experience. Journal of Telecommunications & the Digital Economy, 13(4), 127. https://doi.org/10.18080/jtde.v13n4.1281

Chicago Style (17th ed.) Citation

Ramirez, Carolina, Javier Dioses, and Gonzalo Jara. "Implementing a Process Mining Framework to Improve Customer Experience." Journal of Telecommunications & the Digital Economy 13, no. 4 (2025): 127. https://doi.org/10.18080/jtde.v13n4.1281.

MLA (9th ed.) Citation

Ramirez, Carolina, et al. "Implementing a Process Mining Framework to Improve Customer Experience." Journal of Telecommunications & the Digital Economy, vol. 13, no. 4, 2025, p. 127, https://doi.org/10.18080/jtde.v13n4.1281.