Implementing a Process Mining Framework to Improve Customer Experience.

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Bibliographic Details
Title:	Implementing a Process Mining Framework to Improve Customer Experience.
Authors:	Ramirez, Carolina¹, Dioses, Javier¹, Jara, Gonzalo¹
Source:	Journal of Telecommunications & the Digital Economy. Dec2025, Vol. 13 Issue 4, p127-147. 21p.
Database:	Business Source Ultimate

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