Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.

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Bibliographic Details
Title: Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.
Authors: Xu, Yuqian1 (AUTHOR) yuqian_xu@kenan-flagler.unc.edu, Dai, Hongyan2 (AUTHOR) daihy@cufe.edu.cn, Yan, Wanfeng3 (AUTHOR) wyan@yunyoufreight.com
Source: Management Science (INFORMS). Jan2026, Vol. 72 Issue 1, p223-241. 19p.
Database: Business Source Ultimate
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ISSN:00251909
DOI:10.1287/mnsc.2022.03833