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Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.

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Title: Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.
Authors: Xu, Yuqian1 (AUTHOR) yuqian_xu@kenan-flagler.unc.edu, Dai, Hongyan2 (AUTHOR) daihy@cufe.edu.cn, Yan, Wanfeng3 (AUTHOR) wyan@yunyoufreight.com
Source: Management Science (INFORMS). Jan2026, Vol. 72 Issue 1, p223-241. 19p.
Database: Business Source Ultimate
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  Data: Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.
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  Data: <searchLink fieldCode="JN" term="%22Management+Science+%28INFORMS%29%22">Management Science (INFORMS)</searchLink>. Jan2026, Vol. 72 Issue 1, p223-241. 19p.
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      – Type: doi
        Value: 10.1287/mnsc.2022.03833
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      – Code: eng
        Text: English
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        PageCount: 19
        StartPage: 223
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      – TitleFull: Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment.
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            NameFull: Xu, Yuqian
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            NameFull: Dai, Hongyan
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            NameFull: Yan, Wanfeng
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              Text: Jan2026
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              Y: 2026
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