The sound of progress: AI voice agents in service.
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| Title: | The sound of progress: AI voice agents in service. |
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| Authors: | Henkens, Bieke1 (AUTHOR) b.h.r.henkens@tue.nl, Schultz, Carsten D.2 (AUTHOR) carsten.schultz@fernuni-hagen.de, De Keyser, Arne3 (AUTHOR) arne.dekeyser@edhec.edu, Mahr, Dominik4 (AUTHOR) d.mahr@maastrichtuniversity.nl |
| Source: | Journal of Service Management. 2026, Vol. 37 Issue 1, p1-32. 32p. |
| Database: | Business Source Ultimate |
| ISSN: | 17575818 |
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