Integration of SERVQUAL, IPA, BWM and QFD for Service Quality Improvement in Aviation Fuel Supply Operations.

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Bibliographic Details
Title: Integration of SERVQUAL, IPA, BWM and QFD for Service Quality Improvement in Aviation Fuel Supply Operations.
Authors: Pritantyo, Firgha Ali1 6032211009@student.its.ac.id, Ciptomulyono, Udisubakti1 udisubakti@ie.its.ac.id
Source: Journal Research of Social Science, Economics & Management. jan2026, Vol. 5 Issue 6, p9900-9906. 7p.
Database: Business Source Ultimate
Description
ISSN:28076494