Expectancy-disconfirmation and consumer satisfaction: A meta-analysis.
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| Title: | Expectancy-disconfirmation and consumer satisfaction: A meta-analysis. |
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| Authors: | Schiebler, Tom1,2 (AUTHOR) tom.schiebler@gmail.com, Lee, Nick3 (AUTHOR) nick.lee@wbs.ac.uk, Brodbeck, Felix C.4 (AUTHOR) brodbeck@psy.lmu.de |
| Source: | Journal of the Academy of Marketing Science. Feb2026, Vol. 54 Issue 1, p91-112. 22p. |
| Database: | Business Source Ultimate |
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| ISSN: | 00920703 |
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| DOI: | 10.1007/s11747-024-01078-x |
