Unpacking the Mediating Role of Doctor-Patient Trust in the Service Quality-Loyalty Link: Insights from a Large Public Hospital in Shandong, China.
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| Title: | Unpacking the Mediating Role of Doctor-Patient Trust in the Service Quality-Loyalty Link: Insights from a Large Public Hospital in Shandong, China. |
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| Authors: | Yu, Li Guang1, Hoo, Wong Chee1, Juan, Hu Li1,2, Wolor, Christian Wiradendi3 christianwiradendi@unj.ac.id |
| Source: | International Review of Management & Marketing (IRMM). 2026, Vol. 16 Issue 3, p305-316. 12p. |
| Database: | Business Source Ultimate |
| ISSN: | 21464405 |
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| DOI: | 10.32479/irmm.22318 |
