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Immersive Experience: Aligning Service Design and Psychological Engagement.

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Title: Immersive Experience: Aligning Service Design and Psychological Engagement.
Authors: Schmitt, Bernd1 (AUTHOR) bhs1@gsb.columbia.edu, Hao, Shuyi2 (AUTHOR)
Source: Journal of Service Research. May2026, Vol. 29 Issue 2, p171-188. 18p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Immersive Experience: Aligning Service Design and Psychological Engagement.
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  Data: <searchLink fieldCode="AR" term="%22Schmitt%2C+Bernd%22">Schmitt, Bernd</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> bhs1@gsb.columbia.edu</i><br /><searchLink fieldCode="AR" term="%22Hao%2C+Shuyi%22">Hao, Shuyi</searchLink><relatesTo>2</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Service+Research%22">Journal of Service Research</searchLink>. May2026, Vol. 29 Issue 2, p171-188. 18p.
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        Value: 10.1177/10946705261420352
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        Text: English
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        PageCount: 18
        StartPage: 171
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      – TitleFull: Immersive Experience: Aligning Service Design and Psychological Engagement.
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            NameFull: Schmitt, Bernd
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            NameFull: Hao, Shuyi
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              Text: May2026
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              Y: 2026
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