Analyzing Electronic Service Quality in Shopee Using the E-Servqual Method.
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| Title: | Analyzing Electronic Service Quality in Shopee Using the E-Servqual Method. |
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| Authors: | Reva, Islan Mutiana1 islan.mutiana@widyatama.ac.id, Padmakusumah, Rizal Ramdan1 |
| Source: | Logistic & Operation Management Research (LOMR). 2026, Vol. 5 Issue 1, p90-120. 31p. |
| Database: | Business Source Ultimate |
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