CUSTOMER VALUE CREATION: A PRACTICAL FRAMEWORK.
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| Title: | CUSTOMER VALUE CREATION: A PRACTICAL FRAMEWORK. |
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| Authors: | Smith, J. Brock1 bsmith@uvic.ca, Colgate, Mark2 colgate@uvic.ca |
| Source: | Journal of Marketing Theory & Practice. Winter2007, Vol. 15 Issue 1, p7-23. 17p. 4 Charts. |
| Database: | Business Source Ultimate |
| ISSN: | 10696679 |
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| DOI: | 10.2753/MTP1069-6679150101 |