A system dynamics-based simulation experiment for testing mental model and performance effects of using the balanced scorecard.
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| Title: | A system dynamics-based simulation experiment for testing mental model and performance effects of using the balanced scorecard. |
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| Authors: | Capelo, Carlos1,2,3 carlos.capelo@galpenergia.com, Dias, João Ferreira4 |
| Source: | System Dynamics Review (Wiley). Jan-Mar2009, Vol. 25 Issue 1, p1-34. 34p. 2 Color Photographs, 12 Diagrams, 5 Charts, 3 Graphs. |
| Database: | Business Source Ultimate |
| ISSN: | 08837066 |
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| DOI: | 10.1002/sdr.413 |
