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Service Delivery Innovation.

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Bibliographic Details
Title: Service Delivery Innovation.
Authors: Ja-Shen Chen1, Hung Tai Tsou1, Astrid Ya-Hui Huang2
Source: Journal of Service Research. Aug2009, Vol. 12 Issue 1, p36-55. 20p. 3 Diagrams, 4 Charts.
Database: Business Source Ultimate
Description
ISSN:10946705
DOI:10.1177/1094670509338619