ITIL 2011 edition: It's how you use it that counts.
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| Title: | ITIL 2011 edition: It's how you use it that counts. |
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| Authors: | Burrows, Matthew |
| Source: | Computer Weekly. 10/18/2011, p9-9. 2/3p. |
| Database: | Business Source Ultimate |
| ISSN: | 00104787 |
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