When Talk Is Not Cheap: Substantive Penance and Expressions of Intent in Rebuilding Cooperation.

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Bibliographic Details
Title: When Talk Is Not Cheap: Substantive Penance and Expressions of Intent in Rebuilding Cooperation.
Authors: Bottom, William P.1 bottom@olin.wustl.edu, Gibson, Kevin2 kevin.gibson@mu.edu, Daniels, Steven E.3 sdaniels@ext.usu.edu, Murnighan, J. Keith4 keithm@northwestern.edu
Source: Organization Science (INFORMS). Sep/Oct2002, Vol. 13 Issue 5, p497-513. 17p. 4 Charts.
Database: Business Source Ultimate
Description
ISSN:10477039
DOI:10.1287/orsc.13.5.497.7816