CAN ONLINE WAIT BE MANAGED? THE EFFECT OF FILLER INTERFACES AND PRESENTATION MODES ON PERCEIVED WAITING TIME ONLINE.
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| Title: | CAN ONLINE WAIT BE MANAGED? THE EFFECT OF FILLER INTERFACES AND PRESENTATION MODES ON PERCEIVED WAITING TIME ONLINE. |
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| Authors: | Lee, Younghwa1 (AUTHOR) gabe.lee@uni.edu, Chen, Andrew N. K.2 (AUTHOR) achen@ku.edu, Ilie, Virginia3 (AUTHOR) ilie.virginia@gmail.com |
| Source: | MIS Quarterly. Jun2012, Vol. 36 Issue 2, p365-394. 41p. 2 Color Photographs, 2 Diagrams, 19 Charts. |
| Database: | Business Source Ultimate |
| ISSN: | 02767783 |
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| DOI: | 10.2307/41703460 |
