The evaluation of the introduction of a quality management system: A process-oriented case study in a large rehabilitation hospital

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Bibliographic Details
Title: The evaluation of the introduction of a quality management system: A process-oriented case study in a large rehabilitation hospital
Authors: van Harten, Willem H.1,2 w.h.vanharten@sms.utwente.nl, Casparie, Ton F.3, Fisscher, Olaf A.M.2
Source: Health Policy. Apr2002, Vol. 60 Issue 1, p17-37. 21p.
Database: Business Source Ultimate
Description
ISSN:01688510
DOI:10.1016/S0168-8510(01)00187-7