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Integration of E-CRM in Healthcare Services: A Framework for Analysis.

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Bibliographic Details
Title: Integration of E-CRM in Healthcare Services: A Framework for Analysis.
Authors: Burr, L. C.1, Patterson, R. A.2, Rolland, E.1, Ward, K. F.1
Source: International Journal of E-Business Research. Apr2007, Vol. 3 Issue 2, p1-12. 12p.
Database: Business Source Ultimate
Description
ISSN:15481131
DOI:10.4018/jebr.2007040101