APA (7th ed.) Citation

Burr, L. C., Patterson, R. A., Rolland, E., & Ward, K. F. (2007). Integration of E-CRM in Healthcare Services: A Framework for Analysis. International Journal of E-Business Research, 3(2), 1. https://doi.org/10.4018/jebr.2007040101

Chicago Style (17th ed.) Citation

Burr, L. C., R. A. Patterson, E. Rolland, and K. F. Ward. "Integration of E-CRM in Healthcare Services: A Framework for Analysis." International Journal of E-Business Research 3, no. 2 (2007): 1. https://doi.org/10.4018/jebr.2007040101.

MLA (9th ed.) Citation

Burr, L. C., et al. "Integration of E-CRM in Healthcare Services: A Framework for Analysis." International Journal of E-Business Research, vol. 3, no. 2, 2007, p. 1, https://doi.org/10.4018/jebr.2007040101.