HOW WELL DO YOU KNOW YOUR CUSTOMERS? A THREE DIMENSION GAPS ANALYSIS.
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| Title: | HOW WELL DO YOU KNOW YOUR CUSTOMERS? A THREE DIMENSION GAPS ANALYSIS. |
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| Authors: | Chien-Lin Lin, Ming-Chun Tsai |
| Source: | International Journal of Performance Measurement. Jan2013, Vol. 3 Issue 1, p65-90. 26p. |
| Database: | Business Source Ultimate |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
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| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=97213258 |
| RecordInfo | BibRecord: BibEntity: Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 26 StartPage: 65 Titles: – TitleFull: HOW WELL DO YOU KNOW YOUR CUSTOMERS? A THREE DIMENSION GAPS ANALYSIS. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Chien-Lin Lin – PersonEntity: Name: NameFull: Ming-Chun Tsai IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 01 Text: Jan2013 Type: published Y: 2013 Identifiers: – Type: issn-print Value: 21656371 Numbering: – Type: volume Value: 3 – Type: issue Value: 1 Titles: – TitleFull: International Journal of Performance Measurement Type: main |
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