Genesys Cloud Enables Aterian to Deepen Customer Loyalty Across Global Marketplaces and Reduce Costs by 65%

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Bibliographic Details
Title: Genesys Cloud Enables Aterian to Deepen Customer Loyalty Across Global Marketplaces and Reduce Costs by 65%
Authors: Genesys
Source: Business Wire (English). 11/19/2025.
Abstract: Genesys®, a global cloud leader in AI-Powered Experience Orchestration, is enabling Aterian, the multibrand consumer products company behind Squatty Potty, Healing Solutions and more, to deliver empathetic care at scale and build loyalty moments into every customer engagement. With the Genesys Cloud™ platform, Aterian has transformed its customer experience (CX) across every channel, leading to a 65% decrease in cost of ownership and direct bottom-line impact. [ABSTRACT FROM PUBLISHER]
Database: Regional Business News
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Abstract:Genesys®, a global cloud leader in AI-Powered Experience Orchestration, is enabling Aterian, the multibrand consumer products company behind Squatty Potty, Healing Solutions and more, to deliver empathetic care at scale and build loyalty moments into every customer engagement. With the Genesys Cloud™ platform, Aterian has transformed its customer experience (CX) across every channel, leading to a 65% decrease in cost of ownership and direct bottom-line impact. [ABSTRACT FROM PUBLISHER]